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This privacy policy describes how Elaine Field Limited (which we refer to as Elaine Field, us, we, our and she) collects and uses information in accordance with the Data Protection Act 1998. Personal information is any data which can identify an individual, which would include your name, postal address and email address. Please read this policy carefully and contact us if you have any queries by emailing us at: By continuing to use the Elaine Field website, you accept the content of this privacy policy and any other documents referred to in it. This privacy policy may change occasionally so we recommend that you review it periodically. This version of the privacy policy was last updated on 12/3/2018.

This privacy policy applies to all persons whose personal information we collect and use. This includes individuals in the categories below or who work for any the following: customers; suppliers; service providers; enquirers, complainants; visitors to our website; subscribers to our newsletter and our business contact.



We may collect, use and disclose your personal information in order for us to operate our business. This includes: processing it to enable us to buy, sell and advertise our products; carrying out our obligations arising from any contracts entered into between you and us; processing your online orders; creating your online profile; maintaining our own accounts and records; carrying out market research; providing marketing and other information, products or services to you that you request from us or which we feel may interest you, in accordance with the preferences you have expressed.

In addition, when you place an order through our website we engage reputable third-party banking and distribution institutions to handle our credit card transactions and order fulfilment. We share with them the information needed to verify and authorize your payment card and to process your order. All such organizations are under strict obligations to keep your personal information private and are subject to stringent data security requirements.

Where you have expressly consented to such use, for example when you create an account with us, we may use information held about you, or permit selected third parties to use such information, to provide you with information about products, promotions and special offers which may be of interest to you as well as personalized communications and we or they may contact you about these by email, post or telephone. You have the right to ask us not to process your personal data for marketing purposes. We will inform you, before collecting your data, if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking or not checking certain boxes on the forms we use to collect your data.



The Elaine Field website uses cookies. Where you provide us with personal information about another person. If you give us personal information about another person, you should ensure that you are legally entitled to give us that information, for example you have their consent, such other person has read this privacy policy or you are otherwise entitled to provide us with the information in compliance with the law.



We may share your personal information to our employees and any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries (and their employees), some of which may be based outside of the EEA. However, all such parties are subject to the Elaine Field security policies and procedures and we ensure that appropriate security measures are in place. We may disclose your personal information to third parties:

(a) if we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; (b) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply this privacy policy and any other agreements; or (c) to protect the rights, property, or safety of Elaine Field, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.



We take reasonable steps to ensure that the personal information we hold about you is reliable for its intended use and is as accurate and complete as is necessary to carry out the relevant purposes described in this privacy policy. We will retain your personal information for so long as is reasonably necessary for us to fulfil the relevant purposes described in this privacy policy, unless a longer retention period is required or permitted by law.



We are strongly committed to data security and we take reasonable and appropriate steps to protect your personal information from unauthorized access, loss, misuse, alteration or corruption. However, the transmission of information via the internet is not completely secure, therefore, although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our site and any such transmission is at your own risk.



Subject to any relevant exemptions you are entitled to see the personal information we hold about you and to amend or update any inaccuracies in your personal information.

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